How Do I Pause My Subscription?
You can pause your subscription any time without hassle or penalty through the Subscription area of your profile.
Note: Subscription pause is available only to Monthly Plus and Monthly Starter subscribers. Yearly subscribers do not need to pause, and will continue to have their data stored free-of-charge when canceling the annual subscription.
Pausing your Subscription
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After you have logged into That Clean Life, click on your name in the top right-hand corner, then click on Your Profile.
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Click on the Subscription tab.
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Scroll down and click on the Cancel Subscription button:
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Select the reason "I'm taking a break but I'll be back". If you're on the Monthly Plus or Monthly Starter subscription, you'll be prompted to save your data for $10/mo. Select "Yes" and this will cancel your subscription while ensuring your data and content remain stored in our system.
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Your subscription details will update to confirm your data storage preference and you will receive an email to confirm the cancellation. If you do not receive a confirmation email please reach out to support@thatcleanlife.com.
Updating your billing information for your paused subscription
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Log in to That Clean Life.
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You’ll be brought to a page that says, “Your Account is Paused.” Click the button “Update Payment Method."
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Clicking this button will let you manage your saved payment method for your That Clean Life subscription. Click +Add payment method to add your new card information.
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Ensure the checkbox "Use as default payment method" is checked.
- Click the "Add" button to save your new credit card details and update your billing information.
