How Do I Pause My Subscription?
You can pause your subscription any time without hassle or penalty through the Subscription area of your profile.
Note: Subscription pause is available only to Monthly Plus and Monthly Starter subscribers. Yearly subscribers do not need to pause, and will continue to have their data stored free-of-charge when canceling the annual subscription.
Pausing your Subscription
After you have logged into That Clean Life, click on your name in the top right-hand corner, then click on Your Profile.
Click on the Subscription tab.
Scroll down and click on the Cancel Subscription button:
Select the reason "I'm taking a break but I'll be back". If you're on the Monthly Plus or Monthly Starter subscription, you'll be prompted to save your data for $10/mo. Select "Yes" and this will cancel your subscription while ensuring your data and content remain stored in our system.
Your subscription details will update to confirm your data storage preference and you will receive an email to confirm the cancellation. If you do not receive a confirmation email please reach out to support@thatcleanlife.com.
Updating your billing information for your paused subscription
Log in to That Clean Life.
You’ll be brought to a page that says, “Your Account is Paused.” Click the button “Update Payment Method."
Clicking this button will let you manage your saved payment method for your That Clean Life subscription. Click +Add payment method to add your new card information.
Ensure the checkbox "Use as default payment method" is checked.
- Click the "Add" button to save your new credit card details and update your billing information.
